Insights

Practical guidance for GP practices

Free, practice-ready insights that help teams work smarter, stay compliant, and focus on patient care. New articles are added regularly.

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Insight

Vaccine Cold Chain Contingencies

Cold chain failures can wipe out vaccine stock, disrupt clinics, and damage patient trust. A clear contingency plan protects supplies, keeps immunisation programmes running, and demonstrates strong governance to inspectors.

11 Dec 20252 min read
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Insight

Subject Access Requests – The 30-Day Sprint

Subject Access Requests (SARs) continue to rise as patients exercise their data rights. Treating each request as a 30 day sprint keeps everyone focused, ensures evidence of compliance, and highlights where premium toolkits can add automation.

09 Dec 20252 min read
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Insight

Structured Medication Reviews – Making Multidisciplinary Clinics Tick

Structured Medication Reviews (SMRs) work best as multidisciplinary clinics that combine clinical insight with practical follow up. When preparation, clinic flow, and post clinic actions are coordinated, patients see tangible benefits and commissioners see clear outcomes.

04 Dec 20252 min read
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Insight

Sharps Management Refreshers Staff Remember

Sharps injuries remain one of the most common primary care incidents. Practical refreshers that focus on prevention, response, and learning help teams embed safe habits and show inspectors that risks are managed.

02 Dec 20252 min read
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Insight

Safer Recruitment Files That Pass Inspection

Recruitment evidence is often the first place inspectors look when judging how well-led a practice is. Building files around the hiring journey keeps everything easy to follow and shows that staff and patients are protected.

27 Nov 20252 min read
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Insight

Designing a Reasonable Adjustments Log That Works

A reliable reasonable adjustments log shows how the practice meets duties under the Equality Act and the Accessible Information Standard. When every adjustment is recorded, owned, and reviewed, staff can act quickly and inspectors see a confident process.

25 Nov 20252 min read
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Insight

Prevent Duty Readiness 2025

The Prevent duty expects healthcare teams to spot concerns early and act proportionately. Refreshing pathways, training, and partnerships now keeps the practice compliant and protects people at risk of radicalisation.

20 Nov 20252 min read
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Insight

Medicines Reconciliation After Hospital Discharges

Accurate medicines reconciliation after hospital discharge prevents avoidable harm and shows patients that primary care and secondary care are working together. A structured approach keeps responsibilities clear and ensures follow up happens on time.

18 Nov 20252 min read
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Insight

Legionella & Water Safety – Low-Cost Monitoring Routines

Legionella control in primary care relies on disciplined routines rather than expensive equipment. By planning checks, keeping clear records, and collaborating with competent contractors, practices can meet regulatory expectations and protect patients.

13 Nov 20252 min read
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Insight

Information Asset Register – Five Questions That Map Every System

An Information Asset Register (IAR) gives practices visibility of every system that touches personal data. Asking the same five questions each time keeps the register consistent and prevents key assets from slipping through the net.

11 Nov 20252 min read
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Insight

GP Cyber Incident Drills

Cyber incidents now feature in national risk assessments for primary care. Running short drills helps teams spot weaknesses before an attacker does and reassures regulators that the practice can respond quickly.

06 Nov 20252 min read
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Insight

Freedom to Speak Up Pathway Confidence

A trusted Freedom to Speak Up (FTSU) pathway shows staff that raising concerns is welcome and acted upon. By clarifying routes, resourcing the guardian role, and sharing learning, practices reinforce a well-led culture.

04 Nov 20252 min read
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Insight

Fire Safety Evidence That Speaks for Itself

Fire safety compliance depends on tangible proof that routines, checks, and training happen as planned. Building a clear evidence pack helps inspections run smoothly and makes it easier to brief new staff or partners.

30 Oct 20252 min read
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Insight

DSP Toolkit 2025 – Build Your Evidence Calendar

The Data Security and Protection Toolkit (DSPT) sets expectations for how practices handle information risk. A quarter by quarter calendar spreads the workload, keeps key people engaged, and highlights when deeper premium resources are worth adopting.

28 Oct 20252 min read
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Insight

Data Protection Impact Assessments Without the Drama

Data Protection Impact Assessments (DPIAs) protect patients, reassure regulators, and keep change projects on track. A disciplined workflow makes the process feel routine rather than disruptive.

23 Oct 20253 min read
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Insight

Complaints Thematic Review Toolkit

Quarterly thematic reviews turn complaints into insight that patients notice. A structured toolkit keeps analysis consistent, encourages staff engagement, and highlights when paid resources can add extra depth.

21 Oct 20252 min read
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Insight
business continuity
emergency planning

Business Continuity Stress-Test Playbook

Business continuity testing turns plans into proven capabilities. This playbook covers testing methods, realistic scenarios, common pitfalls, and evidence requirements that help GP practices respond confidently during disruptions.

16 Oct 20254 min read
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Insight

Antimicrobial Stewardship Dashboard Basics

A visible antimicrobial stewardship dashboard helps prescribers change habits and keeps patients safer. Start with the data you already collect, build proportionate visuals that guide targeted action, and show CQC how your practice monitors antibiotic prescribing quality.

14 Oct 20256 min read
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Insight
IPC
infection control

How to Prepare Your Annual IPC Statement: A Ten-Day Countdown for GP Practices

GP practices must publish an annual infection prevention and control statement under the Health and Social Care Act 2008 IPC Code of Practice. This countdown breaks the task into manageable daily steps so you meet regulatory requirements with confidence.

09 Oct 20256 min read
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Insight

Accessible Information Standard: A Practical Implementation Guide for GP Practices

The Accessible Information Standard (DCB1605) is a legal requirement for NHS providers. This practical guide shows GP practice teams how to implement the five-step framework, what communication needs to identify, and how to build evidence that satisfies CQC inspections.

07 Oct 20259 min read